Hot Cold Therapy Roller

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FAQ

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What is Therma1™?

What is Therma1™?
How does Therma1™ work?
Who invented Therma1™?
Is there research behind Therma1™?
Is it safe?
Is Therma1™ battery operated?

Therma1™ products

My Therma1™ rollers look different than the ones on the website. What is the difference?
Which Roller type is better: Therma1™ Recharge Rollers or Therma1™ Instant Roller and Instant thermal packs?
Can I Buy More Rollers?
Can I Buy More Instant Hot and Instant Cold Packs?

Therma1™ for Therapy

How does Therma1™ help reduce pain?
Is it harmful to use if I don’t have pain?
How does Therma1™ accelerate recovery?
How can I tell if Therma1™ is working?
How soon will I feel the benefit?
How long should I roll?
How do I know when it’s OK to get back to full activity?
Can I use my Therma1™ and still participate in physical therapy?
Who should not use Therma1™?

Therma1™ for Heat Therapy

When should I use heat therapy?
How long should I heat the Recharge Roller?
How long does the Recharge Hot Roller or older version of Recharge roller stay warm?
Why is the combination of heat, compression and massage better than heat alone?

Therma1™ for Cold Therapy

When should I use cold therapy?
Why is the combination of cold, compression and massage better than cold alone?
Should I use Therma1™ together with an ice pack?
How long should I freeze the Recharge Cold Roller before use?
How long does the Recharge Cold Roller or older version of Recharge roller stay cold?

Medical Advice

Should I check with my physician before using Therma1™?
When should I go to the doctor?
What do orthopedic surgeons, athletic trainers and physiotherapists say about Therma1™?

Therma1™ Instructions & Maintenance

How Do I Use my Therma1™?
How Do I Care for my Therma1™?

Customer Service

What is your return policy?
How do I make a return?
What forms of payment are accepted?
If I still have questions, how do I contact someone at Therma1.com?

Troubleshooting

I microwaved my Recharge Roller and now there is something leaking out. Can I still use it?
I activated my Instant Pack and the pack leaked, can I return it?
What if I received a defective product, can I return it?

 

What is Therma1™?

What is Therma1™?
Therma1™ is a revolutionary, easy-to-use, portable therapy device that helps you recover faster from injuries, prevent them in the first place, and Roll Away Muscle and Joint Pain.

Therma1™ delivers the four most important natural, scientifically-proven treatments in one powerful thermal roller: heat, cold, compression, and massage. Now, it’s easier than ever to get those four natural, powerful healing aids you need for faster recovery and injury prevention.

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How does Therma1™ work?
Therma1™ provides 4 proven therapeutic treatments for injuries and pain of the muscles and joints. Cold therapy is a natural anti-inflammatory treatment. Cold therapy works by reducing blood flow to the injured area, which reduces swelling and relieves pain. Heat therapy loosens muscles and helps the body bring healing nutrients to injured areas. Studies have shown that using heat therapy as a warm up to exercise helps increase muscle flexibility and increase joint range of motion, which helps improve performance AND prevent injuries. Compression and massage rid the body of damage and toxins, which speeds recovery. When used before activity, compression and massage loosen muscles and extend joint range of motion, which improves performance and prevents injuries. When compression and massage are combined with hot or cold therapy, the treatment goes deeper into the injured areas leading to faster recovery.

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Who invented Therma1™?
Invented by Dr. Riley Williams, Therma1™ grew out of a clinical need that was not being served by any single product or device. There is a demand among doctors, physical therapists, athletics trainers, patients and athletes for a convenient, all-in-one treatment that combines heat, cold, massage, and compression – the four most powerful natural healing therapies for the muscles, joints, and tendons.

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Is there research behind Therma1™?
Therma1™was developed using scientific studies of injury and healing as well as insights from doctors, trainers, and therapists who treat elite athletes. The science of healing clearly demonstrates that the right kind of treatment leads to faster recovery and can prevent injuries. And, this treatment usually includes ice or cold temperature, compression, heat, and massage. Together, they have been proven to promote healing, improve recovery time, and reduce pain.

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Is it safe?
Therma1™ uses only non-toxic, latex-free ingredients made in the USA. Please follow directions carefully for the most effective results. Using ice bags or other icing devices that just sit on your injured body part (static) runs the risk of skin burn or frostbite. Using static heat carries risk of burns and irritation. Therma1™is a safe alternative, when used as directed, because the Roller provides intermittent rather than static cold or heat on your skin.

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Is Therma1™ battery operated?
No. Therma1™ doesn’t use a battery. The Recharge Rollers can be used over and over again, simply by placing it in the freezer or a microwave. The Instant Roller uses special, proprietary hot and cold packs to power its thermal action.

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Therma1™ products

My Therma1™ rollers look different than the ones on the website. What is the difference?
The Therma1™ therapy device consists of a strong, durable, ergonomically designed handle with two roller options – Instant and Recharge.

The Instant Roller is instantly activated by Instant Hot or Cold packs so you can take it everywhere you go.

The older version of Therma1™ has a single Recharge roller that can be placed in the freezer for cold therapy, or microwaved for heat therapy. The end caps are the same color as the roller. If you have this version of Therma1™, click here for instructions.

The updated version has two Recharge Rollers – Recharge Hot and Recharge Cold. To make it easier to tell the difference between them, the Recharge Hot Roller has RED Labels on the end caps and the Recharge Cold Roller has BLUE Labels. The END CAPS have NO visible SAFETY VALVES under the Labels. The Recharge Cold Roller is activated by placing in the freezer. The Recharge Hot Roller is activated by heating in the microwave. If you have this version of Therma1™, click here for instructions.

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Are Therma1™ and Therma1™ products interchangeable?

Yes. Therma1™ and Therma1™ are the same products, in different packaging. Each provide the same high quality performance and can be used interchangeably. If you have any questions, please contact us at Info@Therma1.com.

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I ordered a Therma1™ and it came in Therma1™  packaging. Is this the correct item?

Yes, Therma1™ and Therma1™ are the same products, in different packaging. Each provide the same high quality performance and can be used interchangeably. If you have any questions, please contact us at Info@Therma1.com.

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Which Roller type is better: Therma1™ Recharge Rollers or Therma1™ Instant Roller and Instant thermal packs?
Your roller choice will depend on your needs. Rather than pick one or the other, many have both Recharge and Instant rollers so they can maximize the value they get out of Therma1™. You can buy Therma1™ Instant, which comes with one Instant Roller, one Recharge Cold Roller, one Recharge Hot Roller, and 12 Instant Hot and Instant Cold packs; you can keep a Recharge Cold Roller in the freezer, a Recharge Hot Roller ready for the microwave, and one Instant Roller with Instant Packs ready to go whenever and wherever you go.

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Can I Buy More Rollers?
Yes. You can purchase Rollers and other Therma1™ products by clicking here.

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Can I Buy More Instant Hot and Instant Cold Packs?
Yes. You can purchase Instant Packs and other Therma1™ products by clicking here.

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Therma1™ for Therapy

How does Therma1™ help reduce pain?
Together with either heat or cold, compression and massage help to remove fluid from tissue – the kind that occurs with swelling. As swelling goes down, it results in decreased pain and increased range of motion and flexibility.

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Is it harmful to use if I don’t have pain?
No. When used as directed, Therma1™ is the ideal device to incorporate into your pre-workout warm-up and post-workout recovery regime. You will maximize your benefits of injury prevention and rapid recovery.

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How does Therma1™ accelerate recovery?
Cold temperature reduces inflammation and helps limit its effects. Heat helps bring healing nutrients to damaged tissue and increases flexibility. Compression and massage help your body get rid of toxic by-products of injuries, and increase muscle compliance. When compression and massage are combined with hot or cold therapy, the treatment goes deeper into your injured areas leading to faster recovery.

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How can I tell if Therma1™ is working?
You will immediately feel heat or cold along with compression and rolling massage. Because everyone’s body is different (and depending on your specific condition), you may notice improvement immediately or as treatment progresses over time.

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How soon will I feel the benefit?
You may notice immediate improvement or you will feel it over time, depending on your specific condition and your body’s unique makeup.

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How long should I roll?
For cold treatments, roll up to 3 minutes at a time before resting 1-2 minutes and repeating as prescribed. For heat treatments, roll up to 3 minutes each time. During therapy, the Recharge roller may need to “Recharge”. Simply pull the roller away from the skin for up to 1 minute to allow the roller surface to regain optimal temperature. You may vary the amount of compression you desire in each treatment by pressing down more or less firmly. For more details click here.

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How do I know when it’s OK to get back to full activity?
It’s always best to follow the advice of your healthcare provider after an acute injury. Usually, you will be ready to return to normal activity when your symptoms are minimal, or resolved, when engaged in day-to-day activities.

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Can I use my Therma1™ and still participate in physical therapy?
Yes. Therma1™ provides many of the benefits of a physical therapy session in the privacy of your home or on-the-go. Your physical therapist may use Therma1™ on you during your therapy, and may recommend that you use it at home, too, to supplement physical therapist visits.

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Who should not use Therma1™?
Therma1™ is safe to use by most people, when used as directed. Do not use on open wounds; use only where skin is intact. You should consult your healthcare provider about using Therma1™ after surgery.

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Therma1™ for Heat Therapy

When should I use heat therapy?
Use heat to warm up muscles and joints before exercise or game play. If injured, usually, you use heat after the “acute” phase of an injury. In most cases, starting about 72 hours later. Heat stimulates blood flow. Applying heat to an area of chronic pain (stiff, sore, nagging pain) in a joint or muscle that has no acute swelling or inflammation can help improve elasticity in the muscle and connective tissues of the joint. This effect makes movement easier, improves physical performance, and reduces the likelihood of injury.

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How long should I heat the Recharge Hot Roller?
First, identify the correct roller. The Recharge Hot roller end caps feature the words HOT on a RED LABEL and have VISIBLE Safety Valves under the Red Label. IF YOU HAVE A DIFFERENT VERSION OF THERMA1™, WITHOUT VISIBLE Safety Valves under the Label, CLICK HERE FOR INSTRUCTIONS.
Always follow the instructions when heating the Recharge Hot Roller.
Place Therma1™ Recharge Hot Roller in the microwave. Heat for 30 Seconds* (Microwave performance varies greatly so heating times may vary.) Test for desired temperature. (Roller will continue to get warmer after microwaving.) If necessary, heat roller in up to 15-second increments until roller is at desired temperature. ALWAYS TEST ROLLER FOR DESIRED TEMPERATURE BETWEEN INCREMENTS. The roller should feel comfortably warm. Everyone will have a different comfort level with heat, so you control how warm to heat the roller.

* WARNING: DO NOT HEAT ROLLER CONTINUOUSLY FOR MORE THAN 30 SECONDS TO AVOID INJURY AND ROLLER DAMAGE. IF OVERHEATED, HOT LIQUIFIED CONTENTS WILL RELEASE FROM THE ROLLER ENDS AND DAMAGE WILL OCCUR.

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How long does the Recharge Hot Roller or older version of Recharge roller stay warm?
Optimal temperatures when following instructions will provide at least 10-15 minutes of therapeutic heat. Follow instructions VERY CAREFULLY for best results. During therapy, the Hot roller may need to “recharge” as rolling Therma1™ on your body may cool roller. Simply pull the roller away from the skin for up to 1 minute to allow the roller surface to regain optimal temperature.

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Why is the combination of heat, compression and massage better than heat alone?
Heat helps to increase the local blood flow to the affected area, bringing healing nutrients. The effect of heat also facilitates the return of more normal motion to joints and flexibility to affected muscles, tendons and ligaments. Normal motion gets you back in action quicker. Compression and massage help get rid of the by-products of the inflammatory process. Massage and compression speed up this process and help you recover faster – by physically making these by-products available to the blood stream for removal. Massage also helps to mobilize lactic acid and enable the body to remove it from the muscle. When compression and massage are combined with hot therapy, the treatment goes deeper into your injured areas leading to faster recovery

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Therma1™ for Cold Therapy

When should I use cold therapy?
Use cold therapy, as soon as possible after injury, strains or sprains. Cold therapy helps treat “overuse” injuries or chronic pain by decreasing the temperature of the sore area – which reduces inflammation and constricts blood flow – reducing any swelling or inflammation within the muscles. Cold therapy after workout speeds up the recovery time it takes for your muscles to heal any micro-tears it might have sustained in the activity.

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Why is the combination of cold, compression and massage better than cold alone?
Cold therapy works by lowering the temperature of the injured tissue locally which slows down the release of inflammatory mediators and returns the tissue to a more normal state. Compression and massage help get rid of the by-products of the inflammatory process. Massage and compression speed up this process and help you recover faster – by physically making these by-products available to the blood stream for removal. Massage also helps to mobilize lactic acid and enable the body to remove it from the muscle. When compression and massage are combined with cold therapy, the treatment goes deeper into your injured areas leading to faster recovery

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Should I use Therma1™ together with an ice pack?
Therma1™ eliminates the need for icepacks in most cases, when used as directed. By providing the added benefits of compression and massage with cold temperature, Therma1™ helps rid the body of toxic by-products of injury, and increases muscle compliance.

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How long should I freeze the Recharge Cold Roller before use?
First, identify the correct roller. The Recharge Cold roller end caps feature the words COLD on a BLUE LABEL. IF YOU HAVE A DIFFERENT VERSION OF THERMA1™, CLICK HERE FOR INSTRUCTIONS.
You should freeze the roller overnight before the first use. Individual freezers may behave differently and some take more or less time to freeze than others. For best results, store the Recharge Cold Roller in the freezer when not in use.

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How long does the Recharge Cold Roller or older versions of Recharge Cold roller stay cold?
Optimal cold therapy will last for at least 10-15 minutes, if not longer. Ambient temperature will affect the length of time your Recharge Cold Roller and older versions of Recharge roller will remain cold. Follow instructions for best results. During therapy, the COLD roller may need to “recharge” as rolling Therma1™ on your body may warm roller. Remove roller from skin for up to 1 minute to allow roller surface to regain optimal temperature.

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Medical Advice

Should I check with my physician before using Therma1™?
Therma1™ is safe to use by most people, when used as directed. Do not use on open wounds; use only where skin is intact. You should consult your healthcare provider about using Therma1™ after surgery or if you have any unusual conditions that require monitoring.

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When should I go to the doctor?
It’s always best to consult with your health care provider if symptoms don’t resolve or worsen.

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What do orthopedic surgeons, athletic trainers and physiotherapists say about Therma1™?
Therm4™ has been very well received. Doctors, trainers and athletes praise its convenience and effectiveness. For testimonials, click here.
Therma1™ is endorsed and used by the National Basketball Trainers’ Association and the Professional Soccer Athletic Trainers’ Society.

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Therma1™ instructions & maintenance

How Do I Use my Therma1™?
For a complete explanation of how to use your Therma1™, click here.

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How Do I Care for my Therma1™?
The manufacturer recommends cleaning the handle and roller by wiping it with mild dish detergent on a damp cloth or an alcohol wipe after each use. You may also use other alcohol-based disinfectant cleaners. The Instant Roller should be dried, inside and out, thoroughly before storing.
DO NOT SUBMERGE THE RECHARGE ROLLERS OR PLACE THEM UNDER RUNNING WATER. Water and other liquids, except normal condensation, should not enter the Recharge rollers.

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Customer Service

What is your return policy?
Your satisfaction is important to us. If you are not satisfied with your Therma1™ product(s), you may return your product within 30 days from the date of purchase*. Items returned in original packaging, with all components in resalable condition will be eligible for a refund, less shipping and handling (may include a re-stocking fee).* Exclusions: Some items are not eligible for refunds including Instant Hot and Cold Packs, individual Therma1™ Recharge Hot, Recharge Cold and Instant Rollers.
See Our Guarantee page for complete details.

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How do I make a return?
To return a product, you must first obtain a Return Merchandise Authorization (RMA) number. To receive a RMA number please contact us at Info@Therma1.com.
See our Returns page for complete details.

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What forms of payment are accepted?
We accept most major credit cards including Visa, MasterCard, Discover and American Express. Your payment is secure and verified by PayPal.

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If I still have questions, how do I contact someone at Therma1.com?
Please fill out the form on the Contact Us page. One of our customer service team leaders will respond by the next business day.

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Troubleshooting

I microwaved my Recharge Roller and now there is something leaking out. Can I still use it?
It is recommended to ALWAYS FOLLOW DIRECTIONS VERY CAREFULLY when heating the Recharge Hot, or older versions of Recharge roller in the microwave. Microwave ovens vary in performance, and the roller may be very hot.  Failure to follow these instructions may result in over-heating, may damage the roller and may cause injury.  Failure to follow these instructions will void the product’s limited warranty.  If the contents of the roller are released, discontinue use.  Do not heat roller in an oven range or similar appliance.   If you do not have a microwave, please see ALTERNATE STOVE TOP METHOD.

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I activated my Instant Pack and the pack leaked, can I return it?
Occasionally, the Instant packs may leak after being activated. Cease use of the product if pack is leaking or torn and discard. Instant Packs are NOT reusable.  Instant Packs are only to be used with Therma1™ Instant Roller.  Never use Instant Packs by themselves or allow direct skin contact with activated packs.  Follow instructions and warnings on Packs. Please contact Customer Service to request help with replacing the Instant pack. Click here to be re-directed now.

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What if I received a defective product, can I return it?
The manufacturer warrants that your Therma1™ is free of defects in materials and workmanship and will replace any Therma1™ product that is returned for this reason. All parts and components, excluding Instant Thermal Packs, are warranted for 90 days from the original date of purchase. Items returned will be replaced at no additional charge, including shipping both ways. This warranty is valid only in accordance with the conditions set forth below:
1. Normal wear and tear is NOT covered by this warranty.
2. The warranty extends only to the original consumer purchaser and is not transferable. Proof of purchase must be demonstrated.
3. This warranty is void if the product has been subject to accident, misuse, abuse, improper maintenance, or unauthorized modifications.
To return a product, please go to Returns for more information.

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LEARN MORE

Our Guarantee

If for any reason you're not happy with your Therma1™ within 30 days of purchase, we'll give you your money back.

Therma1™ Benefits

Recover faster. Prevent Injuries. Achieve Peak Performance. Here’s how Therma1™ helps you.

How to Use Therma1™

Here’s all you need to know about how to use Therma1™ products plus tips on treatments.

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