Orders are usually processed within 24 hours Monday through Friday, excluding major U.S. Holidays. Shipping is available via UPS for Ground, and Next Day Delivery (Next Day Air Saver) to the U.S. and Canada. Ground deliveries typically arrive in 5-10 business days. Next Day Delivery will arrive by the end of the following business day. Promotions including FREE SHIPPING will be limited to UPS Ground delivery and Next Day Delivery option will not be available.
Please note: Next Day Delivery is only eligible for orders placed by 12pm ET, Monday-Thursday. Orders placed after that time will not be processed until the following business day. If you place an order on Friday (by 12pm ET) and select the Next Day Delivery option, your order will not arrive until Monday.
Other Shipping Notes
- Additional shipping charges will apply when shipping outside the contiguous 48 states and international destinations. All shipping charges and any taxes or duties from customs to final destination will be your responsibility.
- Orders over 150 pounds may be shipped via freight which will extend the Standard delivery time mentioned above.
- Shipping charges are subject to change without prior notification.
- Therma1.com will not ship any orders on the following federal holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas.
If for any reason you're not happy with your Therma1™ within 30 days of purchase, we'll give you your money back.
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